![]() I cannot return the gift cards as they are POS cards and the backs have been scratched off. The part I'm struggling to understand here is this. The staff here has been helpful and are at least responding to my inquires, but its unfortunately the only answer I get is "We are looking into it". I've PM'd staff on here in an attempt to get a resolution since the ticket has had no updates. Not even an automated response to comments I've made within the ticket itself. My ticket shows "on hold" and hasn't received an update from a WG employee in 6 days. I'm really starting to lose my cool on this one. Please wait the answer in the ticket, we'll try to make it ASAP. It really helps to check everything faster. Thank you for patience and for all information you provided. We need some time to check what could be the reason of the issue. Especially in a such day.Īt the moment I can see another report with similar issue. And I'm really sorry for the inconvenience it caused you. I see your ticket and the whole situation. ![]() ![]() make sure there are no spacesħ: hit accept/ press enter (orange button)Ĩ: log into your game and your doubloons (4500 or 9000 in your case) should be either already there or you will get a notification and then receive them! Yes I am a little impatient, but I figured while I wait, maybe someone can point out something I'm missing, or confirm that it's not just me having this issue.ġ: log in to your account on the main websiteģ:you have to go to the doubloons sectionĥ:click the orange button that says "purchase"Ħ: type in your code on the back of the card. Has anyone had the same problem, or possible solutions?įYI, I've already submitted a support ticket, but it's been 24hrs and I've heard nothing. Neither works, and i get redirected to the redeem wargaming code, which does not accept the codes on the cards. ![]() I've tried redeeming them based on the instructions on the card and the support page. So I was gifted 2 $20 WoWS cards for my birthday. ![]()
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